The pool and kid facilities: what to expect and how to use them
Universal's Loews Royal Pacific Resort has a single lagoon-style, zero-entry heated pool with a white-sand beach area, a children's splash/interactive play zone, two hot tubs, lifeguards on duty, and poolside cabanas available for a surcharge. Expect towels, complimentary life jackets and swim diapers at the towel hut, and a poolside bar (Bula Bar & Grille) for food and drinks.
In this guide
Pool layout and water features
The resort’s main aquatic area is one large lagoon-style, zero-entry heated pool with a white-sand beach area and palm-tree landscaping. The design includes an interactive splash zone (Royal Bali Sea) rather than water slides.
Two hot tubs are located in the pool area for guests; at least one guest review indicates one hot tub is oriented more toward adults. Lifeguards are on duty during posted pool operating hours.
- Zero-entry lagoon-style main pool
- White-sand beach area for shallow lounging
- Interactive splash/play zone for children (Royal Bali Sea)
- Two hot tubs in the pool area
- Lifeguards on duty
| Feature | What to expect |
|---|---|
| Main pool type | Lagoon-style, zero-entry, heated |
| Children’s play area | Interactive splash zone (no water slide) |
| Hot tubs | Two hot tubs; one noted as adult-oriented |
Pool hours, safety and staffing
Typical pool hours reported for the property are 9:00 AM to 10:00 PM daily, with hours sometimes extended to 11:00 PM on Friday and Saturday nights; these hours can vary seasonally and may change without notice. Pools close during nearby lightning/thunder for safety.
Lifeguards staff the pool during operating hours. The resort provides complimentary towels and complimentary sunblock at the pool area; the towel hut also stocks swim diapers and life jackets for families.
- Typical daily hours: 9:00 AM–10:00 PM (often 11:00 PM Fri–Sat) — hours can change seasonally
- Lifeguards present during pool hours
- Towels provided free of charge at the pool
- Complimentary life jackets and swim diapers available at the towel hut
- Pools close for nearby lightning or unsafe weather
| Service | What to expect |
|---|---|
| Towels | Provided at poolside, no exchange required |
| Life jackets / swim diapers | Complimentary at towel hut |
| Weather closures | Pool may close for lightning or storm conditions |
Cabanas, seating and poolside dining
Poolside cabanas are available for a surcharge and include amenities such as a fruit platter, assorted soft drinks/water, an LCD TV, ceiling fan, lounge seating, a private safe, and a mini-fridge. Availability and rates are handled by the resort.
Bula Bar & Grille is the poolside food and drink venue; it serves cocktails (including mai tais) and light lunch items, and generally accepts casual swimwear. For quick bites away from the pool, Tuk Tuk Market is in the lobby and open long hours.
- Cabanas (surcharge) — fruit platter, drinks, LCD TV, fan, lounge chairs, safe, mini-fridge
- Bula Bar & Grille — poolside bar and light meals, open most days (hours vary)
- Tuk Tuk Market — lobby cafe for grab-and-go items (early morning to late evening)
- Loungers and umbrellas available around the pool
| Pool amenity | Included or note |
|---|---|
| Cabanas | Available for surcharge; includes food/drink and amenities |
| Poolside bar | Bula Bar & Grille serves drinks and light fare |
| Seating | Loungers and umbrellas provided; chair towels supplied |
Kids' facilities and family-friendly features
The pool area includes an interactive splash zone intended for children and family play; the resort is family-friendly and allows up to three children age 17 or younger to stay free when using existing bedding. Complimentary life jackets and swim diapers are provided at the towel hut.
For families who want themed sleeping arrangements, the property offers the Suite, Multiple Beds (Jurassic Kids' Suite) and other suites that include child-friendly decor and separate sleeping areas. The hotel’s restaurants and weekly Wantilan Luau are also family-oriented.
- Interactive splash zone (Royal Bali Sea) for kids — no water slide
- Complimentary life jackets and swim diapers at towel hut
- Family-friendly dining and weekly Wantilan Luau (separate ticket required)
- Room option with kids’ theming: Suite, Multiple Beds (Jurassic Kids' Suite)
| Family resource | Details |
|---|---|
| Children stay free | Up to 3 children age 17 or younger stay free in parent/guardian room |
| Kids’ suite | Suite, Multiple Beds (Jurassic Kids' Suite) available |
| Pool play | Interactive splash area and shallow beach entry |
How to use pool services and request extras
Reserve cabanas or ask about special pool services by contacting the resort concierge or front desk; the cabana package and availability are managed by the hotel and are subject to surcharge. For spa treatments (Mandara Spa), guests must book through the concierge since the spa is located at the neighboring Loews Portofino Bay Hotel.
If you need items in-room — rollaway beds or in-room microwaves, for example — those are available for an additional surcharge and can be requested through the front desk. The resort’s Club Level and other room categories (Standard Room, Room, Water View, Club Room, Suite, Suite, with Sofa bed, Standard Room (Mobility), Suite, Multiple Beds (Jurassic Kids' Suite)) may include different services; check your reservation details or ask the front desk.
- Ask front desk/concierge to reserve cabanas or request rollaway beds and microwaves (surcharge)
- Spa services (Mandara Spa) are off-site at Loews Portofino Bay — book via concierge
- Club Level guests have access to a private lounge on Tower 3’s top floor
| Request | Where to arrange |
|---|---|
| Pool cabana | Front desk / concierge (subject to surcharge) |
| Spa appointment | Hotel concierge (Mandara Spa at Portofino Bay) |
| Room extras (rollaway/microwave) | Front desk (surcharge applies) |
Practical tips and things to know
Pool hours and services can change without notice; check with the front desk on arrival for the day’s schedule. Pools may close for weather (especially nearby lightning) and hours may be seasonal.
Bring any personal flotation devices you prefer, though complimentary life jackets are available. If you plan to use theme-park perks, remember that Universal Express Unlimited and Early Park Admission are included with the listed room types (for example, Standard Room, Room, Water View, Club Room, Suite, Multiple Beds (Jurassic Kids' Suite), and others) — use the resort’s transportation options to get to the parks.
- Confirm pool hours with front desk when you arrive
- Pool can close for nearby lightning/thunder — safety first
- Complimentary towels and life jackets available; bring sunscreens you prefer
- Universal Express Unlimited and Early Park Admission are included with the room types listed on the resort reservation
| Tip | Why it matters |
|---|---|
| Check hours on arrival | Hours vary seasonally and may change |
| Ask about cabanas early | Cabanas are limited and handled by reservation/surcharge |
| Use towel hut | Swim diapers and life jackets are stocked there |
